Frequently Asked Questions
Everything you need to know about our herbal remedies and apothecary services.
What is the typical processing time for my order?
Each of our apothecary blends is hand-packed to ensure freshness. Orders are typically processed and shipped within 3-5 business days.
Are your ingredients organic and ethically sourced?
Yes, we prioritize organic, wild-harvested, and ethically sourced botanicals. We work closely with suppliers who share our commitment to sustainability and purity.
What is your return policy for apothecary products?
Due to the handcrafted and consumable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement.
Do you offer international shipping?
Currently, we ship within the United States and Canada. We are working on expanding our reach to share our blends with sisters worldwide soon.
How should I store my herbs and tinctures?
To maintain potency, store your products in a cool, dry place away from direct sunlight. Ensure lids are tightly sealed after every use.
Can I cancel or modify my order after it has been placed?
We begin processing orders quickly, but we offer a 2-hour window for cancellations or address changes. Please email our support team immediately with your order number.